Ricardo Arroyo, Butler, The Resort at Pedregal

Stories of Pedregal: Ricardo’s Story

Ricardo Arroyo was born in Mexico City and has been part of our team since 2009. Ricardo’s role as a butler makes him an incredibly accessible, organized and at the same time professional figure in the resort. Butlers are responsible for customizing to the last detail the guest experience based on the guests tastes and to give them all the necessary attention throughout the guests’ stay and also after they leave. The Butler is the main contact with the guests within the resort and takes care of all their needs. Ricardo cultivated his passion for gastronomy and hospitality at university
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Stories of Pedregal: Eriberto’s Story

Eriberto Correa Morales, Pool Service Supervisor, was born in Acapulco, Guerrero and is the 5th of 6 siblings. His love for hospitality started at a young age when he was living in Acapulco, but it wasn’t until 1992, when he started his career at the age of 21, his excitement and care for his guests moved him to choose this fantastic career. With a great thirst for knowledge and the guidance of his splendid colleagues, Eriberto immersed himself into hospitality, looking to provide guests with the best service and experience possible. Since Eriberto joined our team in 2009, when he first
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